Text Message Marketing Policy

Policy for Telephone Marketing

Effective Date: 11/1/2024

Last Updated: 11/1/2024

At Vertical Health DPC, we respect your privacy and are committed to ensuring that you have control over the marketing communications you receive from us. This Opt-Out Policy outlines how you can choose to stop receiving marketing calls from our company and what steps we will take to ensure your preferences are honored.

1. Right to Opt-Out You have the right to opt out of receiving telephone marketing communications from Vertical Health DPC at any time. Once you have opted out, we will ensure that no further marketing calls are made to the telephone number(s) you have provided, in accordance with applicable privacy laws and regulations.

2. How to Opt-Out If you no longer wish to receive marketing calls from us, you can opt out through any of the following methods:

Phone Opt-Out: Call us at 214 506 3058, where we will assist you in removing your number from our marketing list.

Email Opt-Out: Send an email to omar@verticaldpc.com with the subject line “Opt-Out of Marketing Calls.” Include your name, phone number, and a request to be removed from our marketing list. Online Opt-Out: Visit verticaldpc.com/privacypolicy and complete the online form to opt out of marketing calls. Once you opt out, we will make every effort to process your request promptly and ensure that you no longer receive unsolicited marketing calls from our company.

3. Confirmation of Opt-Out Upon submitting your opt-out request, we will send you a confirmation within 3 business days to confirm that your request has been processed and your number has been removed from our marketing database.

4. What Happens After Opting Out No Further Marketing Calls: After you opt out, we will not contact you again with marketing calls unless you opt in again at a later date. Exceptions: Opting out will not affect calls related to your existing relationship with Vertical Health DPC, PLLC (e.g., service or billing-related calls, account inquiries, or customer support).

5. Retention of Your Preferences We will maintain a record of your opt-out request for 3 years to ensure we honor your preferences and comply with relevant regulations.

6. Third-Party Callers If we work with third-party service providers who assist with marketing calls, we will ensure that they respect your opt-out preferences. However, if you receive marketing calls from a third party not affiliated with us, you will need to opt out directly with them.

7. Privacy and Data Protection We are committed to protecting your privacy and complying with all relevant data protection laws. Any personal data we collect through opt-out requests will be used solely for the purpose of honoring your preferences and ensuring compliance with your opt-out request. For more details, please refer to our Privacy Policy.

8. Contact Information If you have any questions regarding this Opt-Out Policy or wish to exercise your opt-out rights, please contact us using the following methods: Phone: 214-506-3058 Email: omar@verticaldpc.com

9. Policy Updates We may update this Opt-Out Policy from time to time. Any changes will be reflected on this page, and we will notify you if the changes significantly affect how your opt-out preferences are handled. Please review this policy periodically to stay informed about our practices.